I was on hold with reservations numerous times for very very long amounts of time. A person AA reservations and a single agent advised me it might Charge me an additional $189.00 to fly out following morning then mentioned that flights were being booked upcoming day.
To I don’t understand how many people wanting to get this settled. I was so annoyed and about to surrender
If Here is the new American Airways I’ll go on file as expressing I similar to the aged just one improved. You gained’t go broke by shedding my small business but you should have an extra seat accessible to sell to A few other unsuspecting consumer.
This was absolutely unfair to me- I paid for your seat and received one/two seat, I compensated added for “additional home” and obtained no area. This was a really not comfortable experience for me.
speaking to an actual human being at AA buyer service is next to difficult. The Site list a phone number, and that is for cargo Which only references a Web-site that's no help at all.
American Airways Buyer service hotline is definitely obtainable and buyer pleasant. Unfortunately, You need to wait about 2 minutes to speak with a buyer service agent. You have to hear an extended speech pertaining to latest updates.
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Following this communication, I´ve tried to terminate our flight (obviously I didn´t desire to fly During this aircraft any longer), even so the attendant corporation brusquely warned us that In case the plane was fixed, our baggage would go Using the plane! Regardless if I questioned for more of three periods to own my luggage. Immediately after +/- three view several hours, Despite having lots of people scared and fearful the plane remaining toward Miami. As Absolutely everyone from the plane dropped the connection that might happen at 21: 30h, AA educated us that we would be reallocated in another and very last flight in the day, at midnight. Given The dearth of Room we confront in the primary flight (from São Paulo), we experienced managed to guide the seat 20, which there won't be any chair in front of us, so a little bit more House to the legs. Which fell down because of these problems with the delay. Arriving with the airport, they made us run (the man of AA came in a little auto and reported to All people Hurry up Guys, hurry up) into the plane. When we arrived on the doorway the supervisor advised us that we would have to go separate from the plane Which we missing the chair 20. She told us that she had to separate Other individuals individuals to to Enable an Grownup with a kid. Humorous no?? What does she preferred?? My 6 a long time aged boy traveling by itself??? I just reported which i desired to fly alongside one another, it was our previous working day of getaway. I even take to get accommodated on the next flight, she just stated, no you might fly In this particular 1, and yet again I heard, your luggage will go on this flight. My son recognized what was talked about and begin to cry because he didn´t needed to be separated from one among us.
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I used 2 hrs and a 50 percent at AA counter and did not have the selection as I are already told or to free my ticket and go dwelling